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Frequently Asked Questions
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How do I know Austin Air Systems are really the best? Top
Austin Air has been tested by some of the world’s most respected testing labs
like Battelle Laboratories and the U.S. Army Corp of Engineers. Extensive tests
on flow rate, flow design, removal of vapors, gases and sub-micron particles
have been performed on an Austin Air cleaner.
As result of this testing, Austin Air was chosen by the US Government to
fulfill the largest deployment of air cleaners in American history and chosen
by FEMA and The Red Cross to address the serious air quality concerns in post
9/11 New York. When clean air is critical and lives depend on it, Austin Air
remains the #1 choice.
How much electricity does an Austin Air Cleaner Consume? Top
The Austin Air cleaner will cost less than a penny (0.7cents) per hour on
average. The maximum draw is 135 watts on the highest setting and uses an
ordinary 120 volt outlet.
Where should I place my Austin Air Cleaner for Maximum Results? Top
We recommend that your Austin Air cleaner be placed in your bedroom. As we
sleep our body regenerates. To do this, our immune system must eliminate all
the contaminants we were exposed to the previous day, while also handling the
added airborne impurities in the bedroom.
By having the air cleaner in the
bedroom as you sleep, you remove this extra burden on your immune system,
giving your body a chance to completely repair itself. Furthermore, it just
makes sense as the average person will spend up to 30% of their life in the
bedroom.
Does the Austin Air System produce any harmful by products?
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Unlike air cleaners that use electrostatic-precipitation or ionic generation,
the Austin Air cleaners do not emit any by-products such as toxic ozone. The
Austin Air cleaner produces nothing but clean air.
How often do I replace the filter and how do I do it?
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Your filter should be replaced every 5 years maximum, certain circumstances
will require more frequent filter changes... The pre filter should be replaced
every year. Click here to view instructions on replacing your filter
How does the 30 day money back gauentee work?
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If you are unhappy in anyway with your Austin Air system, contact us within 30
days of purchase for a full money back refund. This refund excludes shipping.
Can my Austin Air System be left on all the time? Top
Yes, Austin Air cleaners were designed and built for continuous use. In fact,
Austin Air encourages customers to leave their air cleaner on at all times to
achieve the healthiest living environment possible
How do I maintain my Austin Air System?
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The only maintenance required will be to occasionally vacuum the 4 sides of the
air cleaner to remove larger dust particles. Austin Air filters are designed to
last up to 5-years under normal residential use, so you won’t be bothered with
frequent filter replacements.
What contaminants will Austin Air cleaners remove from the air?
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Austin Air cleaners deliver a complete filtration solution, removing a wide
variety of particles, sub-micron particles, chemicals, gases, micro-organisms
and odors. This includes such things as dust, mold, pollen, tobacco smoke,
chemical vapors, gases, viruses and bacteria.
What kind of filter does Austin Air use?
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Austin Air cleaners use a 4-stage filter containing only the best proven filter
mediums for cleaning the air. In every Austin Air cleaner, you will find
Medical Grade HEPA (High Efficiency Particulate Arrestance) and Activated
Carbon addressing the most serious household airborne contaminants. Only
trusted technology used in hospitals and operating rooms will be found in
Austin Air Cleaners
Why should indoor air quality concern me?
Top
Today's modern homes are sealed tightly to insulate us from the cold and heat
as a result air circulation is kept to a minimum. Our indoor air meanwhile,
contains minute particles such as dust, pet dander, pollen and mold spores that
can aggravate asthma, allergies and other respiratory problems. In addition,
many of today's cleaning products, furniture, carpets and building materials
release chemicals, which also end up in the air we breathe. What's most
sobering is that fact that while our bodies have natural defenses against air
borne particles, we have no natural defense against airborne chemicals! These,
in fact, can go straight into the blood stream!
A high efficiency air cleaner
can help neutralize airborne particles, chemical and odors. However, make sure
you buy a purifier that contains both carbon and HEPA filtration to trap the
particles and chemicals, gases and odors. So many people are disappointed when
they bring home an off-the-shelf unit that does nothing for odors and airborne
chemicals. An AllerAir air purifier with carbon and HEPA is an investment that
can help you and your family live in a cleaner, healthier environment.
Why is ozone so dangerous for my health? Top
The US EPA's answer: "The same chemical properties that allow high
concentrations of ozone to react with organic material outside the body give it
the ability to react with similar organic material that makes up the body, and
potentially cause harmful health consequences. When inhaled, ozone can damage
the lungs. Relatively low amounts can cause chest pain, coughing, shortness of
breath, and, throat irritation. Ozone may also worsen chronic respiratory
diseases such as asthma and compromise the ability of the body to fight
respiratory infections," (www.epa.gov - How is ozone harmful). People vary
widely in their susceptibility to ozone.
Healthy people, as well as those with
respiratory difficulty, can experience breathing problems when exposed to
ozone. Exercise during exposure to ozone causes a greater amount of ozone to be
inhaled, and increases the risk of harmful respiratory effects. Recovery from
the harmful effects can occur following short-term exposure to low levels of
ozone, but health effects may become more damaging and recovery less certain at
higher levels or from longer exposures (US EPA, 1996a, 1996b).
Manufacturers
and vendors of ozone devices often use misleading terms to describe ozone.
Terms such as "energized oxygen" or "pure air" suggest that ozone is a healthy
kind of oxygen. Ozone is a toxic gas with vastly different chemical and
toxicological properties from oxygen. Several federal agencies have established
health standards or recommendations to limit human exposure to ozone.
Why would I buy an activated carbon filter and a HEPA filter rather than a
cheaper electrostatic filter found at most major retailers? Top
While electrostatic filters help collect dust particles, they cannot remove
chemicals and odors from the air. An activated carbon filter actually traps
chemicals, gases and odors; this combined with a HEPA filter offers you the
most efficient air purification possible. Granulated Activated Carbon (GAC) has
the strongest adsorption power of any material known to man. In one pound of
carbon there are over 200 miles of tiny pores to trap gases and odors. It's
safe, cost efficient and so effective the military uses it in their gas masks!
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